Your Comfort, Our Commitment

At Sitmate, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.  

Information We Collect

We may collect personal information from you when you:

• Visit our website
  
• Make a purchase  
  
• Create an account
  
• Subscribe to our newsletter
  
• Contact our customer support

The information we collect may include:

• Name
  
• Email address
  
• Shipping address
  
• Billing address
  
• Phone number
  
• Order information
  
• Payment information
  
• Device information
  
• Website usage data
  
• How We Use Your Information

We use your personal information to:

• Process orders and fulfil purchases
  
• Communicate with you about your order or account
  
• Improve our website and customer experience
  
• Send you marketing communications (with your consent)
  
• Prevent fraud and protect our business
  
• Analyze website traffic and user behavior
  
• Sharing Your Information

We may share your personal information with:

• Payment processors
  
• Shipping carriers
  
• Marketing service providers
  
• Other third-party service providers
  

We will only share your information as necessary to fulfil the purposes outlined above.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. 

Your Rights

You may have certain rights regarding your personal information, such as the right to access, rectify, erase, or restrict processing of your data. You can exercise these rights by contacting us at contact@sitmate.com.au

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.  

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sitmate.com.au OR 1300 748 628